Pricing
We start with a pilot on your data. You decide on further rollout based on its results.
We run TechBuddy; you don't need to manage any infrastructure.
Starter
For one team and one area of documentation.
- 500 answers a month
- Knowledge base up to 15,000 pages
- Support first response within 24 business hours
- 1 hour of service work a month
- All core features
Standard
For several teams sharing one knowledge base.
- 1,500 answers a month
- Knowledge base up to 40,000 pages
- Support first response within 16 business hours
- 2 hours of service work a month
- Voice input
- Roles & data access
- Teach TechBuddy
Premium
For broader company-wide use, including integrations with your systems.
- 3,000 answers a month
- Knowledge base up to 100,000 pages
- Support first response within 8 business hours
- 4 hours of service work a month
- Single sign-on (SSO)
- API & integrations
Prices shown are per month on an annual contract. A discount for paying a year in advance can be agreed.
Every plan includes: the assistant on your documents · images in answers · usage overviews for managers · new core features as we release them.
What's included
- A finished product our ML/AI team has worked on for two years
- A joint deployment plan, prepared at the start
- On average 20 person-days of our work on preparing data and tuning answers for your team
A generic tool, in-house development, or TechBuddy
A comparison of prices and costs based on publicly available information.
Generic AI assistant
Microsoft 365 Copilot, Glean and similar
- USD 30 per user per month, plus a required Microsoft 365 licence.
- Business tools often have minimum purchases: for Glean, typically around 100 licences (over USD 60,000 a year).
- Searches company files in general, without a focus on technical content, error codes or links between machines.
Build in-house
Internal project (RAG)
- According to Gartner, at least 30% of generative AI projects will be abandoned after the proof-of-concept (PoC) stage.
- An estimated 12–18 months of development to reach the features of an off-the-shelf solution.
- Operations, model updates and security stay on your IT team.
TechBuddy
From €1,000 a month for the whole team
- The price depends on the number of answers and the size of your documentation, not on the number of users.
- A pilot on your data takes about a month; full rollout usually within two months.
- We handle operation, monitoring and updates. Every answer cites its source.
Third-party prices are from public USD price lists (Microsoft, Glean, 2026). Generative AI project figure: Gartner, 2025. The estimate for in-house development time is ours. The comparison is indicative; we send a specific quote within a week of the first meeting.
Savings estimate for your team
The calculator gives an indicative time saving and suggests a plan based on question volume and documentation size.
Open the calculatorDeployment Options
Choose a deployment option based on your company's security requirements.
SaaS
Standard option
Suitable for most customers. We run it in the cloud for you.
- Fastest deployment
- Automatic updates
- We manage the infrastructure
- EU hosting, processing under GDPR
Your cloud
Deployed to your infrastructure
For companies with strict data-location requirements. TechBuddy runs in your cloud environment.
- Data stays in your infrastructure
- You manage the environment
- Connection to your systems
- Support from our team
On-premise
Runs on BullSequana AI
For companies whose data must not leave their own network. The whole solution runs on your infrastructure.
- Data stays in your network
- Runs without an internet connection
- Runs on BullSequana AI platform
- Suitable for regulated industries
Security and data protection
Data is stored in the EU and encrypted. For regulated environments we offer deployment in your cloud or on-premise.
EU hosting
Azure data centres in the EU
GDPR
Processing under GDPR
ISO 27001 practices
We work to the standard, certification in progress
Encrypted
At rest and in transit
Air-gapped
On-premise without internet access
Pricing questions
Plans, pilots and contracts.
No. Pilot setup and onboarding are part of the subscription. You start paying once you decide to move from the pilot to full rollout.