Customer stories

See how manufacturing and service teams use TechBuddy to cut search time, deflect support calls, and preserve institutional knowledge.

30% fewer support calls without hiring

A Czech heat pump manufacturer turned scattered docs and tickets into an AI assistant for tech support and customers.

15–30%

faster call resolution

~30%

fewer inbound calls

Industrial Equipment

Field service teams accessing machine history on-site before every visit.

40%

faster resolution

20%

less repair time

Coming soon

Technical Sales

Sales reps answering complex technical questions without waiting for engineering.

60%

faster quotes

24/7

technical support

Coming soon