Privacy Policy

TechBuddy (“we”, “us”) protects your privacy. This privacy policy explains how we collect, use, share and protect your information when you visit our website and use our services. By using our website, you agree to the practices described in this policy.

We collect information that you provide directly to us, including: • Name and contact information (email address, phone number) • Company information • Information you provide when scheduling calls or requesting demos • Any other information you choose to provide We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and usage data.

We use the information we collect to: • Provide, maintain, and improve our services • Respond to your inquiries and requests • Schedule and manage appointments • Send you marketing communications (with your consent) • Analyze usage patterns and trends • Comply with legal obligations

We do not sell your personal information. We may share it only in the following cases: • with service providers who help us run our business • when required by law or necessary to protect our rights • in connection with a business transfer or merger We use Calendly to schedule meetings; Calendly processes your information under its own privacy policy.

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Under GDPR and other applicable data protection laws, you have the right to: • access your personal data • have inaccurate data corrected • request deletion of your data • object to processing of your data • data portability • withdraw consent at any time To exercise these rights, contact us at info@techbuddy.cz.

We use strictly necessary cookies and browser storage to run the website – for example to remember your choice in the cookie banner and the source of your visit (UTM parameters), which we attach to enquiries you send us. Optional cookies are switched on only if you choose "Accept all" in the cookie banner. If you choose "Necessary only", none of the tools below are loaded: • Google Analytics 4 (Google Ireland Ltd.) – measuring traffic and conversions (e.g. a submitted form or a booked demo). Cookies _ga and _ga_*, IP addresses are anonymised, data is retained for 14 months. • Microsoft Clarity (Microsoft Corporation) – anonymised session recordings and heatmaps that help us improve the website. The demo booking page embeds the Calendly scheduler (Calendly LLC), which may set its own cookies under its own privacy policy. Without cookies we measure traffic with Vercel Web Analytics, which sets no cookies and does not identify individual visitors. You can change or withdraw your consent at any time via the "Cookie settings" link in the website footer or by emailing info@techbuddy.cz. When you withdraw consent, we delete the analytics cookies. The legal basis for optional cookies is your consent (Art. 6(1)(a) GDPR).

We may update this privacy policy from time to time. We will notify you of changes by posting the new version on this page and updating the “Last updated” date.

If you have questions about this Privacy Policy, please contact us at: Email: info@techbuddy.cz TechBuddy Czech Republic